Terms of Service

Clear & FairTerms

Our terms of service are written in plain language to ensure you understand your rights and responsibilities when using Talksy's AI companion platform.

Last updated: December 15, 2024

Key Highlights

The most important aspects of our terms, explained simply

Fair Usage

Clear guidelines on acceptable use of our AI companions and platform features.

User Protection

Your rights and protections when using Talksy, including data security and privacy.

Legal Clarity

Transparent terms written in plain language, avoiding confusing legal jargon.

Regular Updates

We keep our terms current and notify you of any changes with clear explanations.

Quick Navigation

Acceptance of Terms

Agreement to Terms

By accessing or using Talksy, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our service.

Age Requirements

You must be at least 13 years old to use Talksy. Users between 13-17 must have parental consent. We may require verification of age and parental consent.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Service Description

AI Companion Platform

Talksy provides AI-powered virtual companions designed to offer conversation, emotional support, and interactive experiences through text, voice, and video interfaces.

Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Maintenance, updates, and technical issues may temporarily affect availability.

Feature Updates

We regularly update and improve our service. New features may be added, and existing features may be modified or discontinued with reasonable notice.

User Conduct & Acceptable Use

Prohibited Activities

You may not use Talksy for illegal activities, harassment, spam, or any content that violates our community guidelines or applicable laws.

Respectful Interaction

Treat AI companions and other users with respect. Abusive, threatening, or inappropriate behavior may result in account suspension or termination.

Content Guidelines

Do not share personal information of others, copyrighted material without permission, or content that promotes violence, hatred, or illegal activities.

System Integrity

Do not attempt to hack, reverse engineer, or interfere with our systems, AI models, or other users' experiences.

Privacy & Data Handling

Data Collection

We collect and process personal data as described in our Privacy Policy. Your conversations with AI companions are encrypted and stored securely.

Data Usage

We use your data to provide personalized AI experiences, improve our service, and ensure security. We never sell your personal information.

Data Rights

You have the right to access, correct, or delete your personal data. Contact us to exercise these rights or with any privacy concerns.

Payment & Billing

Subscription Plans

Paid plans are billed monthly or annually as selected. Prices are clearly displayed and may change with 30 days notice to existing subscribers.

Payment Processing

Payments are processed securely through trusted third-party providers. We do not store your complete payment information on our servers.

Refunds & Cancellation

You may cancel your subscription at any time. We offer a 30-day money-back guarantee for new subscribers who are not satisfied with our service.

Failed Payments

If payment fails, we'll attempt to collect payment and may suspend service after reasonable notice. You remain responsible for outstanding charges.

Intellectual Property

Our Content

Talksy's AI models, software, designs, and content are protected by intellectual property laws. You may not copy, modify, or distribute our proprietary technology.

User Content

You retain ownership of content you create, but grant us a license to use it for providing and improving our service. We respect your intellectual property rights.

Third-Party Content

Respect others' intellectual property. Do not upload or share copyrighted material without proper authorization or fair use justification.

Disclaimers & Limitations

Service Disclaimer

Talksy is provided 'as is' without warranties. While we strive for accuracy and reliability, AI responses may not always be perfect or appropriate for all situations.

Not Professional Advice

AI companions are not licensed professionals. Do not rely on them for medical, legal, financial, or other professional advice. Seek qualified professionals for serious matters.

Limitation of Liability

Our liability is limited to the amount you paid for the service. We are not liable for indirect, incidental, or consequential damages.

Emergency Situations

If you're experiencing a mental health crisis or emergency, contact local emergency services immediately. AI companions cannot provide emergency assistance.

Account Termination

Voluntary Termination

You may delete your account at any time through your account settings. Upon deletion, your data will be permanently removed within 30 days.

Involuntary Termination

We may suspend or terminate accounts that violate these terms, engage in harmful behavior, or pose security risks to our platform or users.

Effect of Termination

Upon termination, your access to paid features ends immediately. You remain responsible for charges incurred before termination.

Changes & Contact

Terms Updates

We may update these terms periodically. Significant changes will be communicated via email and in-app notifications at least 30 days before taking effect.

Continued Use

Your continued use of Talksy after terms changes constitutes acceptance. If you disagree with changes, you may terminate your account.

Contact Information

For questions about these terms, contact our legal team at legal@talksy.ai or through our support channels.

Governing Law

These terms are governed by the laws of California, USA. Disputes will be resolved through binding arbitration as detailed in our dispute resolution policy.

Important Notice

AI Limitations: Our AI companions are designed for conversation and support, but they are not substitutes for professional medical, legal, or financial advice.

Emergency Situations: If you're experiencing a mental health crisis or emergency, please contact local emergency services immediately (911 in the US).

Age Restrictions: Users must be at least 13 years old. Parental consent is required for users under 18.

Questions About Our Terms?

Our legal team is here to help clarify any questions about our terms of service.

legal@talksy.ai
48-hour response time
Governed by California law